Match the SKU to your file
Find the flagged listing in the file you downloaded from Seller Central, and read the exact text Amazon saw.
Amazon EU · Account Health
Got an Amazon environmental-claim warning? Check the rest of your catalog too.
Fixing one ASIN does not tell you where the same phrase appears elsewhere. Sellers reuse bullet copy across a product family, so a single notice is usually a sample rather than the whole set. Use your own listing file to find the wording, see where it repeats, and review the changes before the same issue spreads through a large catalog.
Creating an account sets up your workspace first — then you upload your file.
Free during early access · no payment card. Paid plans will be announced in advance.
Order matters
Read Amazon's notice first. Everything else follows from it.
The notice names what Amazon objected to and on which listing. That is the only first-party statement you have, and it decides what you are looking for in everything below.
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Find the repeats
Search the same wording across the rest of the catalog. This is where one notice usually becomes ten listings.
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Review, then decide
Generic wording, specific claims and greenhouse-gas claims call for different answers. Decide per group, not per row.
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Verify twice
Whether the update was accepted and whether Account Health cleared are two separate facts. Check both.
Example · not a prediction
One notice, many listings.
A seller receives a notice about one ASIN, where a bullet reads “Eco-friendly reusable water bottle”. That bullet was written once and reused across the colour variations and two related products — so the same phrase sits on nine other listings that have not been flagged yet.
Correcting the one named ASIN answers the notice. Finding the other nine is what stops the next notice. That is the whole of the argument for working from a catalog file rather than from the listing that happened to be flagged first.
This is an illustration of how repeated wording behaves, not a prediction about any account.
What nobody can promise you
Two things are true at once.
Reinstatement is Amazon's decision
No tool and no consultant can guarantee that a deactivated listing returns. Anyone who tells you otherwise is selling the guarantee, not the outcome.
An accepted row is not a cleared notice
A flat-file row Amazon accepted means the data changed. Whether the Account Health item closes is a separate fact, on a separate screen, on Amazon's timetable.
Your reasoning is the durable part
Keep what you changed and why. If the question comes back in six months, the record is what answers it.
For what Amazon has actually said about the date now in effect and the EU rules behind it, see the environmental claims guide and review workflow. For getting the right file out of Seller Central, see which file to upload. For reading a rejected upload, see upload errors. See the environmental claims checker for supported languages and bulk-removal previews.
FAQ
Environmental-claim notices and Account Health
Amazon flagged one listing. Do I need to check the others?
Usually yes. Bullet copy is written once and reused, so the flagged listing is often one of several carrying the same phrase.
Will ComplyShelf get my listing reinstated?
No. Reinstatement is Amazon's decision. ComplyShelf helps you find the wording, review it and keep a record of what you changed.
Does ComplyShelf send changes to Amazon for me?
No. Any change you approve is recorded for you; submitting to Amazon stays a deliberate step you take.
Does it scan my live detail pages?
No. It reads the file you upload from your own Seller Central account.
Is this legal advice?
No. ComplyShelf is not a law firm and does not make legal determinations about your listings.
Before you send a file
Who you are sending it to.
ComplyShelf is built and run by Denys Holda, an individual business established in Italy and registered with the Camera di Commercio Monte Rosa Laghi Alto Piemonte under REA BI-325108. It is a small operation, not a compliance agency, and you can reach a person at hello@complyshelf.com.
- Your files stay in your workspace. They are stored privately and are not shared with other customers. Administrative access is restricted, but it exists — support cannot honestly promise nobody can ever look at a file, so it does not. How the data is protected.
- Nothing becomes public because you uploaded it. A product safety page is published only when you choose to publish one, through a link that can be revoked afterwards. Public pages and revocable links.
- You can ask for your data to be deleted. Write to the address above. Your rights and what is kept and for how long.
- Never send credentials. ComplyShelf holds no Seller Central login and never needs one. If anything asks you for one, it is not us.
Find the phrase everywhere it appears, not just where Amazon noticed it.
ComplyShelf flags listing content for review. It does not make a legal compliance determination, does not change your listings, and cannot guarantee reinstatement.
Check my Amazon file